Privacy policy
This policy explains how Tranquil Bloom collects, uses, and protects your information when you visit our site or work with us.
Contact for privacy questions
Email: [email protected]
We respond to privacy requests within 30 days.
Information we collect
Contact details
When you email us, we collect your name, email address, and the details you share.
Service information
During engagements we collect notes, goals, and financial habits shared voluntarily.
Website usage
Limited analytics data is collected to improve content and navigation.
How we use information
We use information to respond to enquiries, deliver services, and improve our resources. We do not sell personal data or use it for unrelated marketing.
Service delivery
Creating tailored plans, sending resources, and managing project updates.
Communication
Responding to questions, scheduling sessions, and sharing agreed updates.
Improvement
Reviewing anonymised feedback to improve our offerings.
Data retention and security
We keep client data only as long as needed for service delivery or legal requirements. Data is stored in secure, access-controlled systems.
Retention
Client notes are typically kept for up to three years after the last engagement.
Security
Access is limited to authorised team members with confidentiality agreements.
Third parties
We only share data with trusted providers supporting our services.
Your rights
You can request access, correction, or deletion of your personal data. You can also object to processing or request data portability. To exercise these rights, email [email protected].